At owalelifes, we are committed to providing high-quality water bottles to customers around the world. We offer international shipping to many countries, ensuring you can enjoy our innovative hydration solutions wherever you are. Here are the important details about our international shipping policy, including shipping costs, delivery times, tariffs, and more.

  1. Countries We Ship To
    owalelifes offers international shipping to numerous countries in North America, Europe, Asia, Australia, and other regions. If you are unsure if we ship to your location, please check our website or contact our customer service team at syiqpfxwqf@iubridge.com
  2. Shipping Options and Delivery Times
    We offer different shipping options to meet your needs:

Standard International Shipping: Usually takes 7-14 business days, depending on the destination country.

Express International Shipping: Available for select locations, with a delivery time of 3-7 business days.

Please note that processing time may take 1-3 business days before shipment. Delivery time may vary due to customs clearance and local postal services.

  1. Shipping Costs
    Shipping costs are calculated based on the destination, order weight, and selected shipping method. Exact shipping costs will be displayed at checkout before completing your order.

Free Shipping: Depending on promotions and destination country, we may offer free standard international shipping on orders over a certain amount.

Express Shipping Costs: Varies based on location and package weight. Expedited shipping costs will be displayed at checkout.

  1. Duties and Taxes
    Orders shipped internationally may be subject to import duties, taxes, and customs fees imposed by the destination country.

These charges are not included in the product or shipping costs and must be paid by the recipient at the time of delivery.

Customs policies vary by country; we recommend that you check with your local customs office for more information.

If an order is held by customs, delays may occur. owalelifes is not responsible for customs processing times.

  1. Track Your Order
    Once your order has shipped, you will receive a tracking number via email. You can use this number to monitor the progress of your shipment on our website or through the carrier’s tracking system.
  2. Lost, Delayed, or Damaged Shipments

If your package is lost or significantly delayed, please contact us at syiqpfxwqf@iubridge.com  and we will assist in tracking or resolving the issue.

If your package arrives damaged, please take a photo of the damage and contact us immediately for assistance.

  1. Restricted Items and Regions

We may not be able to ship to certain countries or regions due to legal or logistical reasons. If an order is from a restricted location, we will notify the customer and refund the order.

  1. Order Modifications and Cancellations

Once an international order is processed and shipped, it cannot be modified or canceled.

If you need to make changes, please contact us within 24 hours of placing your order.

For any further questions regarding international shipping, please feel free to contact us at syiqpfxwqf@iubridge.com  We appreciate your support and look forward to providing you with high-quality water bottles wherever you are!